Access Online Imaging
Referring doctors can access imaging files online.
Use the links below to download the referral form for Coastal Medical Imaging and the Specialist Women’s Imaging Centre.
Hospital PACS Transfers
Best efforts will be made to action requests received within 24 hours – depending on volume, this could be extended to 72 hours. Requests received after-hours will be actioned the following business day.
Please send the completed form above to: info@coastalxray.com.au
Frequently Asked Questions
Q: Who does the Hospital contact to request images or any other query?
A: Please send the attached Image Transfer Request Form through to the contact details outlined above
Q: How do we make the request?
A: Requests are to be made in writing (via the transfer request form) and submitted via FAX or email. In clinically urgent situations, phone requests to our Radiology clinics with fast-tracked transfers on a case-by-case basis can be done. If not clinically urgent, our staff will advise the recipient to complete a PACS transfer request form to submit via email or FAX.
Q: Is there after-hours support?
A: Requests received after-hours will be actioned the following business day. Alternatively, please use Inteleconnect and Inteleviewer for seamless image access.
Q: How long will it take for a PACS Transfer Request to be actioned?
A: If submitted following the process outlined above, we aim to deliver PACS transfer requests within 2 hours and up to 24 hours (or next business day). Please indicate on the transfer request form the required time frame.
Disclaimer: We are currently in the process of re-establishing our gateway connections to multiple hospitals. As of now, we are successfully able to facilitate transfers to Princess Alexandra Hospital, BreastScreen Queensland, and Royal Brisbane and Women’s Hospital. We are actively working on establishing additional connections in conjunction with Hospital PACS teams.
For all other hospitals, please continue to use InteleConnect or InteleViewer in the interim. You can find instructions for downloading DICOM data here.